Shopping cart

English
NGN

At Tama Exports, we respect your privacy and are committed to protecting the personal information of our customers, website visitors and business partners.

This Privacy Policy explains how we collect, use, store and protect information when you visit our website, create an account, place an order, submit an enquiry or otherwise communicate with us.

By using the Tama Exports website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with our website and services, we may collect information such as:

  • Name
  • Company or business name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Country and location details
  • Order and transaction information
  • Product enquiry information
  • Communication and correspondence with our team
  • Information provided through contact forms
  • Website usage and technical information

We may also collect certain information automatically when you visit our website, such as browser type, device information, IP address, pages visited and other website usage information.

2. How We Use Your Information

Tama Exports may use your information for purposes including:

  • Processing and managing orders
  • Responding to customer enquiries
  • Providing information about products and services
  • Communicating regarding orders, payments and deliveries
  • Providing customer support
  • Improving our website and customer experience
  • Managing business relationships
  • Maintaining internal business and transaction records
  • Sending relevant business, product or promotional communications where permitted
  • Preventing fraudulent or unauthorized activity
  • Meeting legal, regulatory and accounting requirements

3. B2B Customer Information

As Tama Exports primarily serves business customers, information provided by customers may include business-related details such as company name, business contact information, purchasing requirements and order history.

We use this information to manage and maintain our business relationship and provide relevant products, services and support.

4. Orders and Payments

When you place an order through our website or through direct communication with our team, we may collect information necessary to process and manage the order.

Payment information may be processed through the payment methods and service providers available for your transaction. Tama Exports does not intentionally collect or store sensitive payment information beyond what is reasonably necessary for order processing, record keeping and applicable legal requirements.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

Cookies may help us:

  • Remember user preferences
  • Improve website performance
  • Understand website traffic and usage
  • Provide a smoother browsing experience

You may control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some parts of the website.

6. How We Share Information

We do not sell personal information as a business activity.

However, information may be shared with trusted third parties when reasonably necessary to operate our business and provide services, including:

  • Payment service providers
  • Shipping and logistics partners
  • Website and technology service providers
  • Professional advisors
  • Government or regulatory authorities where required by law

Such information will only be shared when reasonably necessary for the relevant purpose or when required by applicable law.

7. International Business and Data Transfers

Tama Exports may serve customers located in different countries.

Where information is processed or transferred in connection with international business activities, we will take reasonable steps to handle personal information in accordance with applicable requirements.

8. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information from unauthorized access, misuse, loss or disclosure.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. While we take reasonable measures to protect information, we cannot guarantee absolute security.

9. Data Retention

We may retain personal and business information for as long as reasonably necessary for purposes including:

  • Order management
  • Customer support
  • Business relationships
  • Accounting and record keeping
  • Legal and regulatory compliance
  • Resolving disputes

When information is no longer required, we may delete or securely manage it in accordance with applicable requirements.

10. Marketing Communications

Where permitted, Tama Exports may send information regarding products, offers, updates or other business-related communications.

You may opt out of promotional communications by following the unsubscribe instructions provided in the communication or by contacting us directly.

Please note that we may still send important transactional or order-related communications where necessary.

11. Third-Party Links

Our website may contain links to third-party websites or services.

Tama Exports is not responsible for the privacy practices, content or policies of third-party websites. We encourage users to review the privacy policy of any third-party website they visit.

12. Your Information and Rights

Depending on applicable laws and regulations, you may have rights regarding your personal information, including the right to request access, correction or deletion of certain information.

To submit a privacy-related request, please contact Tama Exports using the contact details provided on our website.

13. Changes to This Privacy Policy

Tama Exports may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements or other relevant developments.

Any updated version will be posted on this page.

14. Contact Us

If you have any questions regarding this Privacy Policy or how Tama Exports handles your information, please contact us using the contact information provided on the Tama Exports website.

We will make reasonable efforts to respond to legitimate privacy-related enquiries.

Tama Exports
Precious By Nature, Export With Trust.

Subscribe our Newsletter Subscribe our Newsletter Subscribe our Newsletter Subscribe our Newsletter
Subscribe our Newsletter
Sale 20% off all store

Subscribe our Newsletter

Your experience on this site will be improved by allowing cookies Cookie Policy